Iris CRM

System Iris CRM It is used to manage marketing, sales, service and electronic document management. Iris CRM includes a personal account for clients, e-mail newsletters, SMS notifications, built-in mail client and many other useful features.

Features of Iris CRM:

Single customer base
Your employees enter information about clients from different computers and this information gets into your single CRM database. According to the permissions settings for this data, various employees can access.

Sales management
Sales management begins with the Orders section. When you pass an order, you transfer it from one stage to another. All documents, correspondence, cases related to the order, are attached to the order.

Marketing
By purchasing Iris CRM, you can mark the sources of information, through which customers learned about your company, the system automatically calculates the effectiveness of marketing activities and advertising sites.

Service
Give your service desk access to the CRM system. Thanks to this, you will improve the quality of service for your customers and collect statistics to improve your products and services.

Document management
In Iris CRM provides the ability to maintain primary accounting. Accounts, Contracts, Invoices and other documents are stored in the system. They already have ready-made printing forms, which, if desired, can be changed.

Project management
Project management, in contrast to sales management, is the management of your internal corporate product development activities and the improvement of the quality of the services provided.

Analytics
In Iris CRM built in a report designer. It is easy to understand and has extensive functionality. The standard delivery of the Iris CRM system includes more than 50 useful analytical reports.

Customer Login
The system has a built-in personal cabinet for your customers. If you provide clients with access to the personal cabinet of your CRM system, they will be able to independently form orders, pay bills in a convenient way.

Options for making settings
In Iris CRM, many settings are performed directly from the system interface under an administrator account. Other settings are performed by editing XML files. To program the logic, it is possible to edit the scripts of the client and server part.