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典型指标KPI（关键绩效指标）业务流程清单。在俄罗斯和国际领先组
典型指标KPI（关键绩效指标）业务流程清单。在俄罗斯和国际领先组织的经验的基础上发展。 关键绩效指标衡量业务流程的有效性，有效性和质量。 Microsoft Word格式。 出售
- 业务流程“贷款”（不同类型贷款产品和客户的指标）。
- 业务流程“远程银行服务（网上银行）” - KPI指标。
- 业务流程“信息技术，IT支持与沟通” - KPI指标。
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