NetIQ AppManager for VoIP

Software NetIQ AppManager for VoIP Is a tool for monitoring, maintaining security and managing the quality of VoIP telephony services in the IT infrastructure of organizations. NetIQ AppManager for VoIP Allows administrators to effectively monitor and control service levels for VoIP applications, as well as the operation of the II infrastructure in which they are located (network, equipment and software components). As a result, specialists are able to associate service level problems with the shortcomings and vulnerabilities of the existing architecture. NetIQ AppManager for VoIP Provides a flexible and complete set of functions that allow you to reduce management costs by identifying and solving potential problems before they affect end users. Thanks to automated monitoring and notification mechanisms, this solution helps to maximize the efficiency of existing VoIP telephony systems and applications. NetIQ AppManager for VoIP Consists of two modules of management of VoIP-applications from Nortel and Cisco Systems, as well as from other different vendors. Benefits of NetIQ AppManager for VoIP:

• Simplified management of VoIP telephony. AppManager Allows you to monitor IP phones, call servers, voice mail and IP-contact center applications, as well as the underlying IT infrastructure - all from a single integrated console.
• Improved performance and availability. Proactive continuous monitoring of the status and performance of the network, servers and VoIP applications gives you the ability to instantly learn about existing and potential problems in a VoIP environment. Many problems are solved automatically with the help of built-in adjustment operations, such as rebooting the corresponding services.
• Extension of VoIP expertise. Part AppManager Includes thousands of already configured scripts Knowledge Scripts, designed to collect performance data and to monitor events. When an event occurs, Knowledge Scripts performs adjustments, such as rebooting the server or sending an e-mail notification. Hundreds of scenarios AppManager Developed specifically for VoIP applications to ensure instant visibility of the state and availability, as well as reducing the time management systems and VoIP telephony technology.
• Powerful reporting. Flexible and powerful reporting tools that reflect the state of the system at the service level, call quality, overall performance, trends in VoIP system usage and throughput.

Technical support The purchase of a subscription to the technical support and support service allows you to receive software updates and help from specialists of NetIQ. The support program includes the following services:

• Unlimited calls to technical support.
• Unlimited calls to technical support.
• Unlimited calls to technical support.
• Unlimited calls to technical support.
• Unlimited calls to technical support.
• Unlimited calls to technical support.
• Unlimited calls to technical support.