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Online counseling service Webim

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Online counseling service Webim Is a means of consulting and retaining cl

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Online counseling service Webim Is a means of consulting and retaining clients on the site. With the help of Webim service, you quickly install on your site an online consultation system for visitors, even if you do not have the skills of a web designer and programmer. WHAT IS ONLINE CONSULTATION? On the pages of your site appears the call button operator, when you click on which appears the window Chat . In it, a visitor can ask one of your employees questions. All communication occurs directly on the page opened in the browser, and does not require the installation of additional plug-ins and programs, such as ICQ, Skype, Google Talk. For the operation of your operators serving customers, a specially designed Web interface Thus, operators also do not have to install additional security. You only need a computer with any operating system and browser. Operators can work even from home. The administration interface displays a list of visitors. The first released operator can serve the customer. One operator can simultaneously chat with several visitors. Service Webim has a powerful accounting and statistics system, the ability to organize groups of operators and a large arsenal of additional functions.
Advantages of Webim service Service Webim attracts customers with convenient and full functionality, a friendly Russian-language interface, as well as exceptional reliability:
  • High attendance: up to 1 000 000 Hits per day
  • 50,000 Unique visitors per day
  • Has high performance: up to 1 500 Chat at the same time
  • And very high availability: 99.99% Uptime
THAN WEB WEB SERVICE IS USEFUL FOR OWNERSHIP SITES
  • A tool for consulting and retaining clients.
  • A tool for tracking and analyzing the actions of visitors to your site.
  • No need for additional software and hardware, server capacity.
  • Extremely simple connection procedure.
  • The code for the call button of the operator is received and implemented quickly, it is not required to reboot it when changing the settings.
  • A convenient web interface for operators and administrators.
  • Work in any modern browser (recommended Google Chrome
  • Mobile apps for IPhone Android
  • The function of the lead generator for expanding the client base.
  • A convenient chat interface with the selected visitor.
  • Functions of translation on the page and teleport.
  • The function "spy" allows the operator to see in the chat the text typed by the visitor even before it is sent.
  • Display information about the pages of your site, viewed by the user.
  • Integration with a number of user support systems: Zoho CRM, Zendesk, amoCRM.
  • Integration with the Google Analytics service.
  • Geotargeting: Automatically determines the geographic location of a user.
  • Vozozhnost assign a visitor to one of the categories, the list of categories can be edited and grouped.
  • An opportunity to contact a visitor who has already left the site.
  • The ability to include the button code in the email-list (allows the recipient to start communicating with the operator without going to the site).
  • The ability to group operators by department.
  • The free WEBIM "Trey" application simplifies the work for operators with Microsoft Windows.
  • Beep and notify Google Chrome when a new message arrives from a visitor and a new visitor appears.
  • Search by keywords on the texts of dialogues.
  • Possibility to download the history of dialogs to a local disk.

Online consulting service Webim Tariff Initial

Available tariff, which will allow using the main functionality of the Service Weebim For a site with an average attendance. The base cost already includes support for 1 operator online. Capabilities:
  • Photos of operators in the chat,
  • Evaluation of operator's work,
  • Function "spy" - allows the operator to see in the chat the text typed by the visitor even before it is sent,
  • Option to actively invite a visitor to a dialogue,
  • Novelty : Lead generator
  • Integration with Google Analytics,
  • Work with the mobile version on iOS and Android.
Interface languages: Russian
OS: Windows, Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows Server 2003, Windows Server 2008, Windows Server 2003, Windows 2000 Server, Windows NT, Windows ME, Windows 98, Windows 95, IOS, Symbian OS, Windows CE, Windows Mobile OS (Smartphone), Windows Mobile OS (Pocket PC), Windows Phone, Bada, Palm OS, BlackBerry, Android, Linux, Unix, ASP Linux, SuSE Linux, RedHat, OpenBSD, FreeBSD , Solaris, eComStation, Multi-Platform, OS / 2, Ultrix, Warp, DOS, EMC Celerra & amp; NetApp Filer, Lotus Domino, Irix, NetWare, Ubuntu, Debian
Delivery method: Electronic delivery
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Base cost for 1 month
Price per copy 490.00 rub.
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Online consulting service Webim Tariff Initial
Description:
Base cost for 1 month
Price:
rub.
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Supply: To email. Delivery in electronic form is carried out within 1-5 working days after confirmation of payment.
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Increase the cost for each additional operator that is online
Price per copy (from 1 and more) 290.00 rub.
Item added to cart
Online consulting service Webim Tariff Initial
Description:
Increase the cost for each additional operator that is online
Price:
rub.
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Supply: To email. Delivery in electronic form is carried out within 1-5 working days after confirmation of payment.

Online consulting service Webim Tariff Business

Tariff for actively visited sites with a significant number of operators.
The base cost includes support for 1 operator online.
Opportunities - all that are available at the Initial Tariff, as well as:
- grouping of operators by department
- transfer of the visitor to another operator
- file sharing (sending and receiving)
- Basic statistics
- ban unwanted visitors
- Configure interface colors for dialog with visitors
- storing the history of messages without restrictions
- technical support by e-mail
- Support Response within two days
- teleport option
- Daily letter to the administrator with the history of all the dialogues and statistics. Interface languages: Russian
Delivery method: Electronic delivery
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Base cost for 1 month
Price per copy 1 390.00 rub.
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Online consulting service Webim Tariff Business
Description:
Base cost for 1 month
Price:
1 390 rub.
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Supply: To email. Delivery in electronic form is carried out within 1-5 working days after confirmation of payment.
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Increase the cost for each additional operator that is online
Price per copy (from 1 and more) 790,00 rub.
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Online consulting service Webim Tariff Business
Description:
Increase the cost for each additional operator that is online
Price:
rub.
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Go to shopping cart
Supply: To email. Delivery in electronic form is carried out within 1-5 working days after confirmation of payment.

Online consulting service Webim Corporate tariff

Tariff for large organizations that require maximum capabilities and productivity.
The base cost of the tariff includes support for 1 operator online.
Opportunities - all that are available on the Business tariff, as well as:
- priority consideration of the customer's wishes for the development of the Web service
- a paid option for placing the database on the customer's server
- function of automatic distribution of dialogues by operators
- option for web calls
- program interface (API)
- in addition to roles Operator and Administrator third, intermediate, role - Supervisor
- support for categories of dialogues, editing of the list of categories
- advanced statistics / Interface languages: Russian
Delivery method: Electronic delivery
Product added to cart
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Base cost for 1 month, for one operator
Price per copy (from 1 and more) 2 490.00 rub.
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Online consulting service Webim Corporate tariff
Description:
Base cost for 1 month, for one operator
Price:
2 490 rub.
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